Open For Business During the COVID19 Pandemic #malachycares
April 28, 2020 by Rich Malachy | Blog
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To our loyal customers, manufacturer partners, manufacturer reps, equipment dealers, consultants and all industry channels:
WE ARE WORKING, WE ARE OPEN, WE ARE SERVICING OUR CUSTOMERS!
Our factory trained, CFESA Certified technicians are still on the road working and repairing your vital equipment, so you can stay in business, caring for your customers that need take out and delivery during these tough times. We have strict guidelines in place that they are following such as:
1. Wearing Masks
2. Wearing Gloves
3. Wearing Protective Clothing
4. Washing hands on arrival and prior to leaving
5. Hand Sanitizers on their vans
If you need emergency service, do not hesitate to call the phone number you’ve called for 30+ years: 800.794.1415
Please keep in mind, while we are working and repairing equipment, we have a limited staff and limited technicians on the road. We will do our best to get to you with speed and efficiency. Communication is key! We will make sure to call, text and email you periodically and update you the status of your call.
If you need OEM parts, please call and request an emergency call back and we will get back to you asap. The number is 800.794.1415 or feel free to email our CEO: firstname.lastname@example.org and he will get back to you!
COVID19 UPDATE for May 2020
As we maneuver through these uncertain times, our Leadership is closely watching how things evolve so we can stay on the ready to
return to some normalcy of regular business operations. As you know, NJ has been greatly affected and we send our thoughts and prayers to those that have lost their lives, along with all the front line workers including medical professionals, police, fire, EMS, foodservice and our very own Technicians across the industry.
We are confident that in the coming weeks, we will gradually have more technicians return to the road, allowing us to service you faster. Currently, our services are restricted to SERVICE CALLS. We are not performing installations or planned maintenance at this time. Should you have an install or PM that is needed, please reach out to our CEO Rich Malachy: email@example.com
Lastly, we will be sourcing new products & equipment for our customers, along with new services that we will announce here and on ALL of our media platforms!
CCO of Malachy Parts & Service - Chief Care Officer