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Malachy Parts & Service is Now a Factory Authorized Service Center for Rational USA!

June 20, 2017 by Richard Farrell Jr | Commercial Kitchens

Certified, CFESA, Commercial Kitchen, Rational USA, Service Center

Malachy Parts & Service is Now a Factory Authorized Service Center for Rational USA!

After many meetings, phone calls, dinners and lunches, we are finally proud to announce that we are the Factory Authorized Service, Parts & Installation Center in New Jersey!  We are extremely excited to get to work.  Over the past few years, we have sent many technicians to the extensive training courses at Rational HQ in Illinois. We are now getting a large parts inventory together in our warehouse and vans in order to meet the high demand Rational and our customers have known to expect from Malachy.

We pride ourselves in having the right parts in hand to get equipment up and running the first time out.  We will be looking to increase our first time fix rate with some new innovative ways we will be announcing soon!  OEM Parts, Factory trained Technicians, Certified CFESA Company, CFESA Master Certified techs, Family Friendly Support:  All things that are what separates MALACHY from the rest of the pack!  

If you are a hotel, restaurant chain, hospital, mom and pop, we will keep your Rational Combi up and running.  We know it is the most important piece of equipment in your kitchen and your business means everything.  Downtime is a revenue killer!  Chefs and Managers alike NEVER want to 86 and menu item.  That means money is being lost and unhappy customers.  We know your business!  We specialize in keeping the parts in stock your equipment needs to get you going fast!

Rational offers best in class features:

  • Limitless cooking variety
  • Optimum cooking cabinet climate
  • Unmatched cooking performance
  • Easy-to-use controls

The new partnership between our companies is something Rich Malachy holds in high regards.  “We have worked hard building relationships and this is the pay off.  We get to work with world class companies like Rational.  We can’t wait to hit the ground running and represent Rational in our market with top notch service and amazing first time fix rates.”

If you need service, parts or installation for your Rational Combi Ovens, In or Out of Warranty, Call MALACHY every time and see the difference.  201.823.1415 or schedule your call here!